Was expecting a bit more help

Discussion in 'Open Discussion' started by Benzy, Jul 14, 2015.

  1. Benzy

    Benzy Mu-43 Regular

    Mar 18, 2014
    Last edited: Aug 11, 2015
  2. nublar

    nublar Mu-43 Regular

    Jan 22, 2013
    Your credit card might offer an extended warranty - look into that
  3. dornblaser

    dornblaser Mu-43 Hall of Famer

    Aug 13, 2012
    Real Name:
    David Dornblaser
    Using the lens for a trip and then planning on returning it upon your return does not seem ethical. Renting one does.
    • Agree Agree x 1
  4. DeeJayK

    DeeJayK Mu-43 Hall of Famer

    Feb 8, 2011
    Pacific Northwest, USA
    Real Name:
    While I feel for the issue you're experiencing, I'm not sure why you would expect B&H to be "flexible" regarding their 30-day return period. What's the point of having a well-defined rule if they're not going to stick with it?

    I realize you're posting this question specifically for B&H, but I'm interested in hearing a bit more about the particular issue you're describing, if you're comfortable in sharing. I haven't heard of this sort of issue, at least not to the degree that it makes the lens unusable. Which lens and body are you having trouble with?
    • Like Like x 1
  5. Ulfric M Douglas

    Ulfric M Douglas Mu-43 Hall of Famer

    Mar 6, 2010
    Personally I'd look closely at the lens' mounting and see if there's something obstructing the springy bit : there might be a five-minute solution and it might not be a fault at all...
  6. gryphon1911

    gryphon1911 Mu-43 All-Pro

    Mar 13, 2014
    Central Ohio, USA
    Real Name:
    Is it just fitting loose or is it not functioning properly? There are some variances in build that might make the camera or lens in spec, but a bit loose.
  7. agentlossing

    agentlossing Mu-43 Hall of Famer

    Jun 26, 2013
    Real Name:
    Andrew Lossing
    I think all of my lenses would move 1mm if I forced them. Even a stiff focus ring like the 20mm version 2's can cause the lens to move just a bit on the mount. Not sure it's a problem at all...