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Trouble with firmware update

Discussion in 'Olympus Cameras' started by afg08, Jan 30, 2016.

  1. afg08

    afg08 Mu-43 Regular

    33
    Nov 26, 2015
    I bought one of the refurbished EM5 ii when Olymus was running an extra 20% sale just before Christmas. I kept forgetting about the firmware update but finally thought I would do it this morning.
    The menu says the camera has the 1.2 version. Do I need to do each update in order to to get to the most current version? I tried connecting my camera using the Olympus cord and get a message that the computer is not recognizing a camera. What am I doing wrong?
     
  2. Growltiger

    Growltiger Mu-43 Top Veteran

    641
    Mar 26, 2014
    UK
    After connecting the camera you have to do two things.
    1. Turn it on.
    2. Look at its screen and press the OK button (which selects storage mode).
    Then the computer can talk to the camera.

    Just follow the instructions in the updater.
     
  3. afg08

    afg08 Mu-43 Regular

    33
    Nov 26, 2015
    Thanks, that's what I did and still got the message that the computer did not recognize a camera. I'll try again this afternoon