I downloaded the trial for this software last weekend and I am interested in buying it. 1) The page where you request a 30-day trial key did not work in Firefox. 2) I emailed the address provided in case of problems and got an automated response containing keys that I cannot make work. 3) I tried the key request page from Chrome and received another set of keys that did not work. 4) I emailed, via their site, tech support to ask for help. It is now the third day since and I have received no response. 5) I called their phone number today and got a recording that gave a series of email addresses for various purposes, then hung up on me without giving me the opportunity to talk to a person. So ... do I pay for a license and expect to get a key that works or support if the key doesn't work? I don't think so. Too bad. Any other experiences?