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Subscription Renewal - No longer subscribing member

Discussion in 'Help and Feedback' started by Aushiker, Nov 20, 2015.

  1. Aushiker

    Aushiker Mu-43 Hall of Famer

    Sep 12, 2014
    Fremantle, Western Australia
    Andrew
    Hi

    My six monthly subscription renewal popped up yesterday which I duly paid being a good boy. However I now notice my "subscribing member" status has gone and I am getting the pink be a good girl box re-subscribing.

    Did I miss a step in the subscription renewal process?

    Thanks
    Andrew
     
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  2. Amin Sabet

    Amin Sabet Administrator

    Apr 10, 2009
    Boston, MA (USA)
    Hi Andrew, I don't know why the subscription didn't go through. Looking into this now and will have it straightened out soon. Sorry about the delay. -Amin
     
  3. Amin Sabet

    Amin Sabet Administrator

    Apr 10, 2009
    Boston, MA (USA)
    I had changed my PayPal address and didn't update the settings in the forum software. All fixed now. Thanks for making me aware of this!
     
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  4. Aushiker

    Aushiker Mu-43 Hall of Famer

    Sep 12, 2014
    Fremantle, Western Australia
    Andrew
    Thanks for sorting.