Site problems (database errors, laggy behavior)

Amin Sabet

Administrator
Joined
Apr 10, 2009
Messages
10,879
Location
Boston, MA (USA)
I am aware of the site problems ongoing since yesterday. The server has had an unusually amount of downtime, and our host is working on this problem. This is the email response I got from them yesterday:

We apologize for any inconvenience this is causing, but unfortunately the server is under a higher load than normal today. Our monitoring team is already working to get the load on the server down to a more manageable level. At this time it appears this server may be under attack, and we're working to get it resolved as soon as possible.
In the meanwhile, I am looking at alternative hosting solutions for something more dependable, but that is a decision which has to be made carefully.

Sorry to everyone for this inconvenience. Hopefully things will be back in order soon.
 

Brian Mosley

Administrator Emeritus
Joined
Dec 15, 2009
Messages
2,998
Thanks Amin, this is the worst it's ever been... hope they get a handle on it soon.

Cheers

Brian
 

klythawk

Mu-43 Veteran
Joined
Jan 28, 2010
Messages
348
Location
Nottingham U.K.
Real Name
John
Bit like watching paint dry, but thank you for the info. Not to worry, i can put up with it. :wink:

John.
 

BillN

Mu-43 All-Pro
Joined
Jan 19, 2010
Messages
1,264
Location
SW France
I was even slower than my French internet connection - but that's life and these things will happen now and again

nobody died - so no worries
 

Herman

Mu-43 All-Pro
Joined
Feb 7, 2010
Messages
1,875
Location
The Netherlands
Thanks Amin for this message of yours.
I'm sure you will fix any problems soon, thanks in advance.
Good luck ! We are behind you !
 

BillN

Mu-43 All-Pro
Joined
Jan 19, 2010
Messages
1,264
Location
SW France
I expect mine to be slower - it's a long way from the US to Europe - it takes a few hours by plane and that's pretty fast
 

Amin Sabet

Administrator
Joined
Apr 10, 2009
Messages
10,879
Location
Boston, MA (USA)
This is the latest from the host:

...had a hard drive failure yesterday, and is currently rebuilding its array. Until this is complete you may experience intermittent connectivity problems. This hard drive replacement was necessary to ensure the security and integrity of your data, and is unfortunately a maintenance requirement.
It is currently 46% completed. We hope to have the rebuild done as quickly as possible, however we have to balance out the rebuild with service availability. The faster we make the rebuild go, the more sluggish response you will receive from mail, websites, etc.
I am disturbed by the fact that yesterday they were saying it seemed to be a server under attack and now they are calling it a hard drive failure. Hopefully we'll be back to normal soon, and in the meanwhile I am continuing to look at alternative hosting solutions.

Thanks everyone for your patience with this.
 

Amin Sabet

Administrator
Joined
Apr 10, 2009
Messages
10,879
Location
Boston, MA (USA)
In case anyone was wondering, the "planned maintenance" outage late last night was not planned on my part. Our hosting company did that without giving me advanced notice, which I would have shared. When I saw that, I honestly thought we had been hacked.
 
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