Service needed for my Panasonic 20/1.7 or ???

Discussion in 'Native Lenses' started by thinkcooper, Mar 7, 2012.

  1. thinkcooper

    thinkcooper Mu-43 Veteran

    227
    Oct 29, 2011
    Here's the email I just received from Panasonic service. My original message is below their response. The basics? I knocked the front of the lens and now there's a slight amount of play. It still works fine though. Would you push this and send it into Panasonic service if it were you?

    I'm prone to let it ride for now.

    >>>>>
    prodcameras@callcenter.us.panasonic.com
    to me

    Thank you your inquiry.

    As long as everything works fine with your lens,your can leave it the way it is.

    Thank you for contacting Panasonic.

    On March 7, 2012 at 10:54 AM, #####@thinkcooper.com wrote:

    >The front of lens was knocked slightly, and now the nose of the lens has about 1mm of play inwards at ~8:00 when looking at the front of the camera. The lens still works fine, focuses cleanly and takes crisp pictures. Should my lens be returned for service? If so, how long would it take/how much would this service cost?
    >>>>>>
     
  2. chip

    chip Mu-43 Regular

    86
    Jan 7, 2012
    Connecticut, USA
    As long as it's working properly, I'd let it ride.
     
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