Has anyone experienced returning a camera or any refurbished products from Olympus directly? I returned a E-M5 body today as family emergency came up and needed the extra funds for expenses . However I realized that I forgot to put the flash cover/pouch in the package as I was more concerned with the cords, battery, manuals, warranty, external flash but overlooked the flash cover/pouch. Just wondering if Oly is pretty strict on there returns. Feedback is truly appreciated.