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Pre 2009 order question

Discussion in 'Open Discussion' started by Fmrvette, Feb 11, 2014.

  1. Fmrvette

    Fmrvette This Space For Rent

    May 26, 2012
    Detroit, Michigan
    Jim
    On "My Account" on the B&H website there is a place to track all orders (which is very handy, thanks very much!).

    However it appears to "only" go back to 2009.

    I purchased a Gitzo tripod in 2008 and I believe it was from B&H.

    The tripod is now in need of service.

    If I need a copy of the original order (as I recall the Gitzo 2220 came with a limited lifetime warranty) can B&H dig further back into their fabulous vault and supply one for me? Or is researching previous orders limited by the dates available on the "My Account" page?

    Regards,

    Jim
     
  2. Chuck-B&H

    Chuck-B&H Sponsor

    167
    Apr 28, 2012
    Please contact our Customer Service Dept directly and they can find your complete order history.

    cs@bandh.com
     
    • Like Like x 1
  3. Fmrvette

    Fmrvette This Space For Rent

    May 26, 2012
    Detroit, Michigan
    Jim
    Thanks, Chuck!

    Regards,

    Jim

    Sent from my Nexus 7 using Mu-43 mobile app