Angus, I found out yesterday that Centrelink is using hardware from the early 1980s, probably programmed in something dead, like COBOL ...I just remove all the stupid Live Tile things and turn off all the "features". My Windows 10 Start Menu is just a standard list of Programs (like every other version of Windows prior to Windows 8).
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No wonder they have the massive problems they have.
I've just won a long running matter against them in the AAT. Their documentation for the case exemplified everything that's wrong with their hardware and software.
In that kind of environment, there is a good deal of merit in your arguments.