I've had an Olympus E-3 and now a Panasonic DMC-G2. I really enjoy both cameras. When I call Olympus I end up talking to knowledgable people who on occasion will take out a camera to replicate the condition I am asking about and then solve the problem if they can. When I call Panasonic I am screened several times. The people seem to lack even rudimentary knowledge of their own cameras. They simply look something up in the manual and repeat it to me. Gotta wonder if Panasonic can survive with this approach to customer service. I know Olympus will.