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Panasonic repair - I'm impressed

Discussion in 'Panasonic Cameras' started by angusr, May 17, 2012.

  1. angusr

    angusr Mu-43 Regular

    82
    Sep 21, 2011
    My GF3 LCD screen was becoming unbonded (or so it appeared) from the edges. I'm going away in 3 weeks so was a little apprehensive about sending it off for repair.

    I posted it to DKAVS (who deal with Panasonic UK warranty repairs) on Thursday, got an email on Friday to say it had been received, got an email on Monday to say it had been fixed and it arrived on Tuesday with a new screen.

    I'm very impressed - I can't see how they could have done better, other than it not going wrong in the first place. :thumbup:

    Angus
     
    • Like Like x 1
  2. ekso

    ekso Mu-43 Rookie

    12
    Aug 30, 2012
    I just tried them out, and agree. Very good on-boarding, communications and effecient status updates. !
     
  3. North20

    North20 Mu-43 Veteran

    282
    Oct 18, 2012
    East of the Cascades, PNW
    Pat
    Very nice to hear :2thumbs:

    I'm new to Panasonic cameras, and while my recently purchased used G2 is in fine shape, it's great to know they're backing their products!
     
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