Are the chrome lugs that are attached to the body loose, can they be moved slightly when grasped between thumb and forefinger. UPDATE... I spoke to Olympus Technical this morning, they were closed over the weekend. After finally getting through to the thechnician that it was the chrome triangular piece 'attached' to the camera that was loose, his very succinct reply was 'The camera is faulty and should be replaced' I am waiting to hear from Amazon as to who replaces the camera, them or Oly. So, if you too have loose lugs, the choice is yours.