Olympus Service & Repair.... Back on June 13th... Olympus S&R received my OM-D. The issue was the EVF went on the fritz and stopped working... After a bit of research and positive feedback about their service, I felt confident that they would resolve the issue with my camera in a timely manner. I called them prior to shipping to get an idea on the turn around time for a repair. They stated 2 - 3 days to check in for repair and then a week or so for repair. So I sent in my camera and I have not seen it since.... I have called numerous times to get different time tables on how long it takes to process the repair into the system. I was told 2 - 3 days, then changed to 3-4 days then changed to 5 business days.. and the most recent is 5 - 7 days. This is just to get the repair into the system to generate a work order! WTF!!!! I have remained calm on the phone and have just listened to the repeated information over and over again. Today when I called, I got a different operator to help... She asked me to repeat the same information I have provided numerous times. I told her I sent the package to the El Paso S&R center and that it has been over 9 Business days since they have received my package. Then I asked her, how long do I have to wait till they did something about my missing camera? When is it going to get into the system and actually repaired? Why can't they talk to anyone in the Service and Repair center? Not once have they tried to connect me or have tried to get connected while I was on hold. This is real crappy service if you ask me. I am so regretting getting the OM-D now... I didn't know it was such a sensitive camera... I am giving them a few more days till I try other measures to get some answers.... I don't think I am the only one in the same boat... Anyone else have their camera in for repair at Olympus? Has it taken forever to get it into the system?