Olympus 20% Off on Refurb Products

[Evan614]

youry, can you return it? or exchange it?

 

[youry]

Yes, I will return it tomorrow morning for a full refund including the return shipping. I'll have to fax the return receipt for reimbursement.
No exchange as I don't want to take another chance with them.

 

[drd1135]

I bet you'd get a nice one this time. :smile:

 

[Amin]

All my E-M5s (three of them) have had the bezel crack. The scuffs on the bottom are surprising though. The refurbished lenses I've gotten from them have been like new.

 

[yakky]

Oly refurbs a bit of a dice roll, especially from Oly direct. Cameta appears to have better luck or inspects prior to shipment.

 

[Evan614]

I don't know how they call that refurbished. seems more like fixed and resold. I never bought a 'refurbished' anything that didn't look new.

 

[fsuscotphoto]

I've gotten several things from Oly refurb and they all were like off the shelf.

 

[tkc9789]

The Stylus-1 I ordered is expected to be delivered tomorrow. Have my fingers crossed.

 

[youry]

Maybe this was a one time mistake on their part, but it is still disappointing. The box was sealed with Oly's blue round refurbished sticker.
Soon after I placed the order, last week the black bodies just disappeared from Olympus page. Maybe I pushed over the inventory with my purchase and they grabbed whatever they could find in the basement.
In the past, I purchased a few Oly refurbished products from either Cameta or Adorama but they all looked like new. This time was different.

 

[shaolinmonk]

that doesn't look bad imo.. but that's just me. the price is still great with the 20% off, you get some warranty and it's aligned with buying used in terms of pricing

 

[drd1135]

Maybe this was a one time mistake on their part, but it is still disappointing. The box was sealed with Oly's blue round refurbished sticker.
Soon after I placed the order, last week the black bodies just disappeared from Olympus page. Maybe I pushed over the inventory with my purchase and they grabbed whatever they could find in the basement.
In the past, I purchased a few Oly refurbished products from either Cameta or Adorama but they all looked like new. This time was different.

You're not the only one to have gotten refurbs that looked a bit roughed up. Refurbs can have cosmetic issues but Olympus should rate them like used equipment. I think they try to get rid of these to less "discriminating" customers and it probably works enough to make them continue. (BTW, I might fall under the less discriminating category) I'm serious when I say that you'll probably get a much better one on exchange.

 

[Uncle Frank]

Is the sale over? I just added a refurb item to my cart, and didn't see a place to use the SUMMER code for the additional 20% discount.

 

[sammykhalifa]

Is the sale over? I just added a refurb item to my cart, and didn't see a place to use the SUMMER code for the additional 20% discount.

It's beneath the "You might be interested in" items on the shopping cart page. I didn't see it at first either (not that I'm going to purchase anything).

 

[Uncle Frank]

It's beneath the "You might be interested in" items on the shopping cart page. I didn't see it at first either (not that I'm going to purchase anything).

Thanks for the directions. But I entered the SUMMER code, and received a message that it was not valid. So maybe the sale is over.

Edit: I just revisited the original post, and see that the sale ended on 5/27.

 

[karma]

Yeah, the sale ended yesterday.

 

[Uncle Frank]

I'm glad. I really didn't need it, so I've saved a few hundred bucks.

 

[barry]

Now that the sale's over, there's a lot more lenses in stock

The 75mm is $559

Barry

 

[SCSI]

Now that the sale's over, there's a lot more lenses in stock

The 75mm is $559

Barry

Yeah I also noticed the other lenses suddenly re-appeared after the sale ended. lol! So much of me getting a refurb 45mm.

 

[youry]

that doesn't look bad imo.. but that's just me. the price is still great with the 20% off, you get some warranty and it's aligned with buying used in terms of pricing

It might work for you but if I pay refurbished price, I expect refurbished condition, not well-used. Besides, $550 is 30-35% more than what they sell for used, on FM. Last one sold there was $400.
I wonder how you'd deal with a seller that instead a brand new product sends you a used one, even if the price was right.

 

[dhazeghi]

It might work for you but if I pay refurbished price, I expect refurbished condition, not well-used. Besides, $550 is 30-35% more than what they sell for used, on FM. Last one sold there was $400.
I wonder how you'd deal with a seller that instead a brand new product sends you a used one, even if the price was right.

Exactly the same as you should here - either get your money back, or ask for a unit in the 'advertised' condition. It's obviously annoying not to get what you ordered, but it's not a difficult situation to remedy. Olympus makes mistakes, same as everybody, but that's not the typical case by a long ways.