Need help with EM-5 problem

redclayhalo

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I need some help with an issue I have discovered with my EM-5. I recently purchased a new lens (Sigma) and when I mounted it on the EM-5, the camera did not display an image in either the viewfinder or screen. The shooting parameters still displayed but no image through the lens. Also I noticed that the lens did not seem to power on as if it does not have proper connection through the contacts on the lens mount. I initially suspected that the lens was at fault since I had never experienced this with my current lenses. However when I removed the new lens and mounted one of my current lenses, the problem was still there. I powered the camera off and on several times but no change. I eventually removed the battery and that restored the camera to working properly. I then remounted the new lens and it also worked correctly. At this point I thought maybe it was just a fluke, so I powered off the camera and tried to repeat the fault. Unfortunately, I was able to recreate the problem. Another thing I noticed is that once the problem occurs, the only way to recover the camera is to remove the battery.

I have searched the web but I can't seem to find anyone else with a similar problem. I hope someone here has some advice.

I am not keen to send the EM-5 in to Olympus for repair as it is well out of warranty so any suggestions would be greatly appreciated :)

Thanks!

Bryan
 

Replytoken

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My E-M5 recently locked up on me in a similar fashion. Unless it continues to do so on a regular basis, I will chalk it up to a fluke. It is annoying, but until is becomes a problem, I am not going to dwell on it.

Good luck,

--Ken
 

redclayhalo

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Thanks for the response Ken. I will see how often this happens before I decide to take action. My budget will probably force me to live with it unless it is too frequent.
 

Replytoken

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Thanks for the response Ken. I will see how often this happens before I decide to take action. My budget will probably force me to live with it unless it is too frequent.
I have two E-M5's that I use infrequently as my primary body is now an E-M1, so I cannot say if this is a significant issue, or a one-off problem. I susepct that if it was a frequent issue, there would be more posts about it, so we may be in luck.

Good luck,

--Ken
 

HarryS

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I'm told Sigma lenses have a much slower boot time, and maybe the SD card plays a factor,. Try the powerup with no SD card and then with a different card.
 

SkiHound

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I don't think it's the same issue but I've had my E-M5 lock up a couple of times after going to sleep. It goes to sleep and won't wake till I remove the battery and put it back it. I've also had lenses not seem to seat or make connections properly a couple of times. My guess is that the contacts are in need of cleaning. Neither really sounds like the issue you're describing. Good luck.
 

redclayhalo

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I'm told Sigma lenses have a much slower boot time, and maybe the SD card plays a factor,. Try the powerup with no SD card and then with a different card.
Thanks for the tip. Unfortunately I have the problem with more than just the Sigma ( Olympus and Panasonic).
 

redclayhalo

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I don't think it's the same issue but I've had my E-M5 lock up a couple of times after going to sleep. It goes to sleep and won't wake till I remove the battery and put it back it. I've also had lenses not seem to seat or make connections properly a couple of times. My guess is that the contacts are in need of cleaning. Neither really sounds like the issue you're describing. Good luck.
It may very well be the contacts. They look OK, but I suspect one of them may be sticking.
 

Mikefellh

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Thanks for the tip. Unfortunately I have the problem with more than just the Sigma ( Olympus and Panasonic).
DON'T hold down the lens release button when attaching the lens...holding down the button allows the lens to rotate PAST the locking point and you will get the problems described...when this happens don't touch the lens release button and turn the entire lens in the other direction until it locks.

It's called lens release button and not lens attach button for a reason.

p.s. the lens locking pin has to be fully engaged with the lens for the lens to work...if the locking pin is pushed in again you will have the problem described.
 

redclayhalo

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That may be my problem. I could be holding down the button and not realizing the lens never clicked into place. I will experiment and see if I can repeat the problem. Thanks for the info!
 

HarryS

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Thanks for the tip. Unfortunately I have the problem with more than just the Sigma ( Olympus and Panasonic).
Your post said the camera hung up with the Sigma was mounted and stayed that way when you switched to other lenses, requiring a battery pull to stop. So it's now hanging up from a normal status when you start with the other lenses too?

Incidentally, I once got my EPL5 stuck by swapping Olympus lenses without powering down, and had to pull the battery. O
 

redclayhalo

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Your post said the camera hung up with the Sigma was mounted and stayed that way when you switched to other lenses, requiring a battery pull to stop. So it's now hanging up from a normal status when you start with the other lenses too?

Incidentally, I once got my EPL5 stuck by swapping Olympus lenses without powering down, and had to pull the battery. O
The problem started with mounting the new Sigma lens and then continued for the Olympus and Panasonic lenses until I pulled the battery. I did power the camera off before swapping each lens. I need to try and replicate the problem by mounting one of my other lenses to verify that it can be caused by one other than the Sigma. I will spend some time troubleshooting this weekend and post back with the results.
 

RobWatson

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DON'T hold down the lens release button when attaching the lens...holding down the button allows the lens to rotate PAST the locking point and you will get the problems described...when this happens don't touch the lens release button and turn the entire lens in the other direction until it locks.

It's called lens release button and not lens attach button for a reason.

p.s. the lens locking pin has to be fully engaged with the lens for the lens to work...if the locking pin is pushed in again you will have the problem described.
I had the same problem off and on (with E-P1 & E-M5 and lots of lenses) until I managed to keep my meat hooks off the button. No problems since.
 

redclayhalo

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I tested all of my lenses with the EM-5 today and I am convinced that my problem was holding down the lens release button. If I held the button, I was able to go past the locking pin and the lens would not function. If I released the button and allowed the lens to click into place, the camera worked correctly. I was able to repeat this multiple times. So this one goes down as user error :) Thanks to everyone who responded with suggestions.
 
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