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Login not persisting

Discussion in 'Help and Feedback' started by bassman, Apr 12, 2015.

  1. bassman

    bassman Mu-43 Top Veteran

    678
    Apr 22, 2013
    New Jersey
    Scott
    ios 8.3. I login, checking the "keep me logged box", in Safari. I come back later and randomly I'm not logged in.
     
  2. Amin Sabet

    Amin Sabet Administrator

    Apr 10, 2009
    Boston, MA (USA)
    Please try clearing all cookies and logging in again after checking that box.
     
  3. bassman

    bassman Mu-43 Top Veteran

    678
    Apr 22, 2013
    New Jersey
    Scott
    Didn't help.
     
  4. Amin Sabet

    Amin Sabet Administrator

    Apr 10, 2009
    Boston, MA (USA)
    Are you using any Safari extensions that could be interfering? I don't know what else could be causing that.
     
    Last edited: Apr 15, 2015
  5. bassman

    bassman Mu-43 Top Veteran

    678
    Apr 22, 2013
    New Jersey
    Scott
    Not a Mac, iOS 8.3 on my iPhone and iPad. It works fine on my Mac on Firefox and Chrome.
     
  6. TwoWheels

    TwoWheels Mu-43 Top Veteran

    679
    May 28, 2014
    British Columbia
    Evan
    I'm having the same issue just on my iphone. Haven't installed iOS 8.3 yet. Several weeks ago, I was having an issue where the login never persisted--in fact, I think I commented on it in the Tapatalk thread. Then it randomly started working and consistently kept me logged in. That worked until a couple weeks ago. Then with no change in anything, it started dropping my login again. I get logged out whenever I minimize the window and am not active for a few minutes. No issues with my Mac at home or PC at the office. It's not a huge deal, but it is an inconvenience.