Well, I can't believe this but I fixed it. The slot on a Sony will take an SD card or a Memory Stick pro. Because of that there's some extra stuff that you don't see in a regular SD card slot. After comparing and looking closely, I saw something that didn't look like it belonged. Some internet searches and I determined it to be a piece of plastic from a card or memory stick that had been inserted before. I was (miraculously) able to fish it out by bending the tip over on one of those wires you use to close up a turkey during cooking. I was able to get just enough bite with the sharp point in the plastic to lift it out. Took a few tires but got it. So, while I'm still not happy with their performance, I am keeping the camera.