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Highway robbery

Discussion in 'Olympus Cameras' started by muzee, Oct 11, 2012.

  1. muzee

    muzee Mu-43 Regular

    79
    May 10, 2011
    So was about the pull the trigger and order the Lens cap lens from Henrys.

    Price: 49.99 CAD. When I went to check out, price was automatically changed to 49.97 (0.02 SALE) ... as there's now a free shipping promotion on items 49.99 and over. Can you believe it??
     

    Attached Files:

  2. Mikefellh

    Mikefellh Mu-43 Top Veteran

    939
    Jun 7, 2012
    Toronto, Canada
    Just checked, and I agree.
     
  3. D@ne

    D@ne Mu-43 Top Veteran

    593
    Feb 23, 2012
    Toronto
    Just call them...I'm sure they can help you.
     
    • Like Like x 1
  4. rhoydotp

    rhoydotp Mu-43 Top Veteran

    609
    Aug 5, 2012
    Toronto, Ont
    rpamparo
    Too funny! Well, not really. As a fellow canadian, i feel for you. I can't say I am surprised by this stunt.
     
  5. Grinch

    Grinch Mu-43 Top Veteran

    813
    Jan 9, 2011
    Canada
    That's par for the course with Henrys. I find they employ all kinds of shiftiness to screw the customer. If you want a laugh check out their online sales thru eBay. The only company worse is digitalrev.
     
  6. krugorg

    krugorg Mu-43 Hall of Famer

    Jul 18, 2011
    Minnesota USA
    Man, that is a bit cheesy.
     
  7. muzee

    muzee Mu-43 Regular

    79
    May 10, 2011
    Emailed customer care: No help - just trying to prove me wrong.
     
  8. Hyubie

    Hyubie Unique like everyone else

    Oct 15, 2010
    Massachusetts
    Herbert
    That made me laugh.
     
  9. muzee

    muzee Mu-43 Regular

    79
    May 10, 2011
    You're welcome ;)
     
  10. D@ne

    D@ne Mu-43 Top Veteran

    593
    Feb 23, 2012
    Toronto
    I'm trying to prove you wrong? :confused: Was merely making a suggestion.

    Anyway, Henry's has always been good to me, but I've only dealt with them in person (as I live down the street from them).
     
  11. Redibo

    Redibo Mu-43 Regular

    37
    Dec 29, 2011
    Gothenburg, Sweden
    Christoffer
    He is saying that the customer support is trying to prove that he is wrong, that this was in no way done with intention, they are probably saying that they just try to keep the prices as low as possible.
     
  12. D@ne

    D@ne Mu-43 Top Veteran

    593
    Feb 23, 2012
    Toronto
    Ah, understood.

    Either way, it doesn't calculate the same way for me...

    2ng9cnn.
     
  13. Mikefellh

    Mikefellh Mu-43 Top Veteran

    939
    Jun 7, 2012
    Toronto, Canada
    Actually, it looks like we've been heard...yesterday when I checked I got the pricing as the OP had it, but today I get the same screen you got.

    To the OP, try placing your order again!
     
  14. phrenic

    phrenic Mu-43 All-Pro

    Sep 13, 2010
    Maybe an error..or they got the message. It's fixed now (for me).

    Fwiw, I've had no problems buying from Henrys in the past. Was pleased with their service.
     
  15. m43man

    m43man Mu-43 Veteran

    359
    Aug 28, 2012
    Vancouver
    Just placed an order too to take advantage of free shipping. Now I just hope the 60mm is available soon!
     
  16. muzee

    muzee Mu-43 Regular

    79
    May 10, 2011
    Sorry bud - not you, them. I have a tring of emails going back and forth.
     
  17. goldenlight

    goldenlight Mu-43 All-Pro

    Jan 30, 2010
    Essex
    John
    Next time they pull a stunt like this, see if there is anything small and inexpensive (less than the cost of the postage) in their listings that you could add to your order...... :wink:
     
  18. muzee

    muzee Mu-43 Regular

    79
    May 10, 2011
    SO yes, it's fixed now.

    Here's the kicker: the Customer Care rep sent me a message saying that the free shipping promo was only good with "in stock" items -> meaning this item did not qualify.

    2 things -> why the need to reduce the price?
    and if it didn't qualify yesterday, how can it qualify today?? :)

    Bull! I saw it fixed lastnight but just didn't feel like ordering it anymore.
     
  19. zpuskas

    zpuskas Mu-43 Veteran

    459
    Feb 25, 2011
    Santa Barbara, CA
    :eek:I think you're looking at this negatively.....you did save 2 cents on the lens!