help dropped e-m10

Discussion in 'Olympus Cameras' started by randyspan, Jun 24, 2014.

  1. randyspan

    randyspan Mu-43 Veteran

    312
    May 24, 2014
    New Hampshire, USA
    Randy Spann
    I dropped my new e-m10 and now the shutter is stuck down. Anybody know if there is a reset combination when turning on?
     
  2. Stefan_SS

    Stefan_SS Mu-43 Regular

    52
    Dec 9, 2013
    Sorry to hear it. The shutter and sensor mechanics in Olympus cameras are small wonders of engineering what with the sensor hovering in an electromagnetical cradle and all. I would seriously consider leaving it with Olympus for service, what´s to say you only got a problem with the shutter? Good luck! I hop you get it back fast.

    Cheers!

    Stefan
     
  3. Timmy

    Timmy Mu-43 Regular

    110
    Dec 3, 2013
    Wiltshire - UK
    Ouch! A similar thing happened to me on my PEN, shutter locked shut for no reason - I can't remember exactly what I did, but some sort of combination of removing the lens, turning off/on again fixed it & it's been fine since. I think I read somewhere about some sort of safe mode, but I can't find the info again.
    Anyhow the most sensible course of action is to return it, as even if you manage to sort it there's a risk something was damaged and the problem will pop up again. good luck!
     
  4. randyspan

    randyspan Mu-43 Veteran

    312
    May 24, 2014
    New Hampshire, USA
    Randy Spann
    Thanks for the reply friends. I will send in for repair. Crap...only had it for about a week!
     
  5. Droogie

    Droogie Mu-43 Veteran

    297
    Feb 23, 2013
    Washington State
    And that is why whenever we have a camera in our hands it always has a wrist strap or a neck strap on. Not being flippant - just sharing the pain . . . I had the same thing happen to me.
     
  6. Harvey Melvin Richards

    Harvey Melvin Richards Photo Posting Junkie

    Feb 15, 2014
    Southwest Utah
    I have almost dropped my camera because my neck strap has snagged on something. I have also banged my camera because it's been attached to my wrist. Short of a magic force field, nothing is always perfect.
     
  7. randyspan

    randyspan Mu-43 Veteran

    312
    May 24, 2014
    New Hampshire, USA
    Randy Spann
    A hard lesson learned!
     
  8. drd1135

    drd1135 Zen Snapshooter

    Mar 17, 2011
    Southwest Virginia
    Steve
    That truly sucks. I lost my favorite Pentax lens (the FA 20-35 f4) that way.
     
  9. randyspan

    randyspan Mu-43 Veteran

    312
    May 24, 2014
    New Hampshire, USA
    Randy Spann
    It's off to the 'loving' hands of Olympus Repairs this morning!
     
  10. pratyk

    pratyk Mu-43 Rookie

    17
    Apr 27, 2014
    Boston, MA
    I had something similar happen to me, which ended up in me having to ship the camera to Olympus Service.

    Recently, my camera bag (Domke F5XA) got bumped by a cab door opening up when I visited NYC. I walked up to the hotel room not thinking much of it. Later that afternoon, I took the camera out of the bag and I saw the Oly 40-150 lens split at the mount and the shutter on the camera was stuck. I took off the lens mount off the camera but I wasn't able to get the shutter back in the normal position. I sent in the camera to Olympus for repair after speaking to the support desk over the phone.

    I guess you get what you pay for with the plastic mount and all but I was really surprised at how delicate the lens was; it wasn't even that hard a bump.
     
  11. randyspan

    randyspan Mu-43 Veteran

    312
    May 24, 2014
    New Hampshire, USA
    Randy Spann
    My dropped M10 is 'out for delivery' to my house today! So if all works correctly (knock on wood) I will have been without the M10 for 13 days. I think that is very reasonable. One thing of note if one ever has to send to Olympus Repair, is that their tracking thru the system lags behind the actual progress. Yesterday their tracking said "out of repair" today it's shipped with a tracking number and to arrive (already).
     
    • Like Like x 1
  12. Harvey Melvin Richards

    Harvey Melvin Richards Photo Posting Junkie

    Feb 15, 2014
    Southwest Utah
    I think a 2 week turn around isn't too bad. Let us know how the camera is. I know I would be a basket case waiting for mine.