Has anyone sent in a camera to Panasonic for cleaning?

Discussion in 'Panasonic Cameras' started by memzinla, Jun 6, 2016.

  1. memzinla

    memzinla Mu-43 Veteran

    Oct 31, 2012
    Los Angeles, CA
    My Panasonic LX100 has dust/link that is visible at apertures F5.6-F16. The camera has the 3 year extended warranty, and I was wondering how long it takes for Panasonic to fix/clean the camera, and send it back. I go to Mexico in two weeks. I don't think I'll get it in time for my trip.

    I asked Panasonic if I can take it to a local place and they said: Only if the unit was out of warranty you could have taken it to a local shop of your choice because you wouldn't be voiding the warranty at that time but you are under warranty so you will have to send it in to us.
  2. Wasabi Bob

    Wasabi Bob Mu-43 Top Veteran

    I don't think that a general cleaning will be covered under the original 1 year warranty or the extended 3 year warranty.