Flickr down 20 hours and counting - May 23rd, 22:00 GMT

pdk42

One of the "Eh?" team
Joined
Jan 11, 2013
Messages
6,707
Location
Leamington Spa, UK
Oh dear...

Flickr.com Down or Just Me ?

Subscribe to see EXIF info for this image (if available)


Subscribe to see EXIF info for this image (if available)


I had hoped things would improve under Smugmug, but it seems to be getting worse. I hope this big infrastructure move they're doing fixes it since recently it's been very unreliable.

I'm tempted to take a shot of the Panda stuck to a screen with 500px on it :)
 
Last edited:

rloewy

Mu-43 Legend
Joined
May 5, 2014
Messages
5,658
Real Name
Ron
It was supposed to be for 12 hours - but I honestly didn't think it would be less than 24 hours, 36 is my guess. They have billions of items to move and a complicated code base and it all goes to a new cloud provider with one assumes a lot of different tools. These things are a pain no matter what you do.

I have some experience with cloud maintenance on a much smaller scale (millions instead of billions) - and you always run into stuff.
 

Ross the fiddler

Mu-43 Hall of Famer
Joined
May 20, 2012
Messages
3,895
Location
Blue Mountains, NSW, Australia
Real Name
Ross
I'm happy to wait (especially since I don't have a Pro account), but if I were to win that panda photo contest then I know I would then be paying for the following years. :rolleyes:
Isn't it wonderful it's Friday, except it's closer to Monday though. ;)
 

AussiePhil

Mu-43 Hall of Famer
Joined
Jun 1, 2014
Messages
2,938
Location
Canberra, ACT, Aust
Real Name
Phil
I thought I’d read 18 hours as downtime, whatever though it was never going to be quick and they are going to break stuff
Notifications is already been flagged to be impacted
Chill out and as they say go and take some pictures
 

PakkyT

Mu-43 Hall of Famer
Joined
Jun 20, 2015
Messages
2,951
Location
New England
I think Smugmug went about the whole acquisition the wrong way. They buy Flickr then the first thing they do is restrict free accounts and double the price of the Pro accounts without improving anything. Then VERYYYYY slowly they have been trying to fix things but here we are 7+ months into the new ownership and the whole site is dead for nearly 24 hours for the big transition. I mean hopefully it will be better when it comes back (why am I dreading different servers, but same service) but really the smart way to have done things was buy it, fix it up THEN sell it to the customers when you have shown the service is now better. Many people felt (rightfully so) like their accounts were taken hostage with threats of losing all their content back in October/November unless they paid up with promises of great things to come. But after the great swindle of '18, so far nothing is better and at the moment it is completely dead. :(
 

speedy

Mu-43 Hall of Famer
Joined
Nov 27, 2015
Messages
2,168
I think Smugmug went about the whole acquisition the wrong way. They buy Flickr then the first thing they do is restrict free accounts and double the price of the Pro accounts without improving anything.
Yeah, that's exactly what annoyed me enough to cancel my Pro subscription after 8? Years or so. And on top of that, offered cheaper prices to new accounts, ignoring the loyal customers. If anything, the service had gotten worse, and slower under their ownership. I'm not too concerned about the free accounts, they are free after all.
 

tkbslc

Super Moderator
Joined
Feb 6, 2015
Messages
7,554
Location
Salt Lake City, UT, USA
As an I.T. guy, I feel for their staff. I've definitely been in that situation where despite your best plans, everything has gone south (or is taking twice as long as it should). I bet management is calling every 10 minutes asking why they aren't done yet, as if that will make it go faster. I can't even fathom the complexity of migrating all that data to a new cloud without breaking anything. I wish them luck!
 

Jonathan F/2

Mu-43 Legend
Joined
Aug 10, 2011
Messages
5,027
Location
Los Angeles, USA
Well I'm going to complain to customer service, since I did pay for Flickr Pro. They should offer some sort of freebies for this downtime. I do use Flickr as a cloud storage and as a web preview for clients using private web links. Luckily I have my high-res download on another cloud service for situations like this.
 

tkbslc

Super Moderator
Joined
Feb 6, 2015
Messages
7,554
Location
Salt Lake City, UT, USA
Well I'm going to complain to customer service, since I did pay for Flickr Pro. They should offer some sort of freebies for this downtime. I do use Flickr as a cloud storage and as a web preview for clients using private web links. Luckily I have my high-res download on another cloud service for situations like this.
What is it $50 per year? What are you expecting for 1/365 downtime? Isn't that about 14 cents a day?
 

Jonathan F/2

Mu-43 Legend
Joined
Aug 10, 2011
Messages
5,027
Location
Los Angeles, USA
What is it $50 per year? What are you expecting for 1/365 downtime? Isn't that about 14 cents a day?
I actually got a discount during Black Friday. Business 101, the customer is always right! I just sent them a stern letter regarding the downtime. It's actually unacceptable especially if working photographers rely on albums for client related work.

If you don't speak up, things don't get done!
 

Wisertime

Mu-43 Hall of Famer
Joined
Aug 6, 2013
Messages
2,823
Location
Philly
Real Name
Steve
I think Smugmug went about the whole acquisition the wrong way. They buy Flickr then the first thing they do is restrict free accounts and double the price of the Pro accounts without improving anything. Then VERYYYYY slowly they have been trying to fix things but here we are 7+ months into the new ownership and the whole site is dead for nearly 24 hours for the big transition. I mean hopefully it will be better when it comes back (why am I dreading different servers, but same service) but really the smart way to have done things was buy it, fix it up THEN sell it to the customers when you have shown the service is now better. Many people felt (rightfully so) like their accounts were taken hostage with threats of losing all their content back in October/November unless they paid up with promises of great things to come. But after the great swindle of '18, so far nothing is better and at the moment it is completely dead. :(
Yeah...when I try to view on PC (not android) it won't let me even view my photos. I have to chose PRO or Delete 1000+ photos (I don't even know how many I have). They make it sound so scary. They don't give me to option to go in and delete the ones I want to keep my account below the minimum. They should grandfather people in who've been around for over a decade.

I really like Flickr. I don't do instagram or other sites other than my own site, but it lacks the social/sharing/inspirational part of flickr.
They're gonna shoot themselves in the foot, like Adobe. I'd like to stay on, but I'm not gonna pay for two sites. There's nothing to stop me from creating a 2nd account (they should realize this), but I'd like to stay cohesive.
 

comment23

mu-43 frequent flyer
Joined
Aug 26, 2016
Messages
1,159
Location
Hampshire, UK
Real Name
Simon
Its back here (in the UK) on web but the iOS app still shows the downtime banner -even though I’m sure I saw new content behind it briefly. I uploaded a video successfully just now.
Yeah, now working on PC, Android app isn't.
I read that the Android app will need to be reinstalled. And something about a new app coming to the Play Store soon.

EDIT: here’s the link about the Android App (scroll down) Planned maintenance and Flickr downtime
 

Latest posts

Links on this page may be to our affiliates. Sales through affiliate links may benefit this site.
Mu-43 is a fan site and not associated with Olympus, Panasonic, or other manufacturers mentioned on this site.
Forum post reactions by Twemoji: https://github.com/twitter/twemoji
Copyright © 2009-2019 Amin Forums, LLC
Top Bottom