EM1-mk2 locking up, ideas short of sending it in?

ac12

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My EM1-mk2 is wierdly acting up.
It will work fine, then sometimes when I try to focus on something of low contrast (that works on my other camera), the shutter will not fire, the screen goes blank, and all the controls are non-responsive.
I can't even power the camera off, I have to remove the battery to power down.
After I remove the battery, then power on, the camera is OK again, for a while, until it does this again.

I did the reset:
Menu > Shooting Menu 1 > Reset / Custom Modes
Reset > Full
Same problem.

Then I updated the FW to f3.4, thinking there might be a FW issue.
Same problem.

Any ideas before I send it in to Olympus? $$$

thanks

update: Olympus US is not taking repairs right now. So we are out on a limb, until JIP takes over.
 
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bargainguy

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Two of my E-M1.1's have developed a sticking shutter curtain. I wonder if this is what you're experiencing.

First time it happened to me was in subzero weather. Out shooting, screen goes black, all controls inoperative. Walked back to my car, did a search on my smartphone and found out about the sticky shutter curtain. Hit the baseplate with my hand, freed the curtain, but only until the next exposure, where it would hang again. Rinse and repeat. Gets old real fast.

As a workaround, I've set both those cameras to electronic first curtain shutter. If that's possible with the 1.2, worth a try.
 

ac12

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Two of my E-M1.1's have developed a sticking shutter curtain. I wonder if this is what you're experiencing.

First time it happened to me was in subzero weather. Out shooting, screen goes black, all controls inoperative. Walked back to my car, did a search on my smartphone and found out about the sticky shutter curtain. Hit the baseplate with my hand, freed the curtain, but only until the next exposure, where it would hang again. Rinse and repeat. Gets old real fast.

As a workaround, I've set both those cameras to electronic first curtain shutter. If that's possible with the 1.2, worth a try.

Thanks for the tip, the e-shutter worked . . . so far.
I can use it in silent shutter mode without the camera locking up.

What I am confused about is that
  • Works: Black text on white background (computer screen) and other stuff in the room it works fine.
  • Fails:
    • In mechanical single shot I can consistently get it to lock up on the mechanical shutter, by aiming at text on a grey background, or writing on a piece of paper.
    • In mechanical Sequential Low and High, it locks on the text on grey background, but sometimes works on the paper.
So it seems to be to somehow be related to what the camera is seeing.


Update:
I think I figured it out !!!​
It seems to be the lens. This happens with the Panasonic-Lumix 12-60, but not with the Olympus 12-40.​

Update2:
It IS the lens.​
I put the P-Lumix on another EM1, and it locked up in the same way. :(

So, I guess I'm shopping for another P-Lumix 12-60.
That is at least cheaper than another EM1.
 
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John King

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Great :) .

The troubleshooting basics:

1) Test with known good lens;

2) Swap card for one formatted in camera;

3) Change battery for fully charged one;

4) Clean body and lens contacts with clean, dry, lint free cloth; exercise body pins by gently pushing in then releasing. Repeat cleaning;

5) Partial or full reset, preferably by removing battery for >24 hours (save camera settings first, if possible).

Perform each step in above order, then re-test after each step.

If all steps fail, then send to Olympus / JIP repair centre.

HTH.
 

Fuzzdog

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I've had this happen, and it was dirty contacts on the lens. They looked clean, but I went over them with some contact cleaner anyway, and never had a problem since. Might not be the cause of yours, but particularly if it's happening with one lens in particular, worth a check!
 

Cook1e

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Ensure that both the camera and lens have the latest firmware. I don't know how to do that for a Panasonic lens on an Olympus camera though...
 

vpelton

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I've had this happen, and it was dirty contacts on the lens. They looked clean, but I went over them with some contact cleaner anyway, and never had a problem since. Might not be the cause of yours, but particularly if it's happening with one lens in particular, worth a check!
What is a contact cleaner? I searched the internet & it came up with WD-40. Can I use a lens cleaner?
 

John King

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What is a contact cleaner? I searched the internet & it came up with WD-40. Can I use a lens cleaner?
:Welcome: to the forum.

There are special electrical contact cleaners, available at electronic parts shops and elsewhere. Do NOT slop them around - use the bare minimum necessary.

Just wipe the contacts a few times with a clean, lint free cloth, e.g. an old handkerchief.

Also do tge same for the spring loaded body contacts. 'Exercise' these by gently pushing in and allowing to spring back out. All the body contacts should be the same height.
 
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Best to use Olympus lenses on OMD bodies ....

I have used m43 since the EPL-1 days and have had over 8 Olympus bodies. For some reason, I have always liked a Panasonic lens or two better than the Olympus alternatives. Whether it was the P20mm back when I was starting out or the P25/1.4, or my current P12-35mm/P35-100 and P200/2.8 which I have taken 75% of all of my m43 photos with.

I am always bewildered by comments that seem to warn people away from mixing brands. Sure there may be some features that don't cross brands well like Dual IS and possibly weather sealing etc. But, unless you really need these particular issues, get the lenses that make sense for you. If a particular lens has the size, speed, image quality, and build combination that makes sense to you, by all means use it on your Olympus or Panasonic bodies.
 

Growltiger

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What is a contact cleaner? I searched the internet & it came up with WD-40. Can I use a lens cleaner?
Do NOT use WD40 or lens cleaner!
Search for Deoxit, it is the most well known. I have used it for years. A tiny amount on a clean lint-free cloth. Apply to the contacts in the camera and the contacts on the lenses.
 

mawz

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WD-40 sprayed into anything electronic will usually kill it, it's a conductive water-displacer, not contact cleaner or lubricant. It not only will leave crud everywhere, it will short out electronics. Frankly, most people should just toss any WD-40 they have, unless they use it exclusively in freeing up oxidized mechanical assemblies (which is what it is designed to do)

Deoxit is solid stuff, very good contact cleaner
 

PakkyT

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WD-40 they have, unless they use it exclusively in freeing up oxidized mechanical assemblies (which is what it is designed to do)

Actually it was designed to Display Water (hence the WD in the name) and protect metal and parts from rust and corrosion.

Also WD-40 is not electrically conductive.
 

Mack

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I'll add that WD-40 also sells a Contact Cleaner aside from the oily stuff we commonly know about.

https://www.datocms-assets.com/10845/1595973565-wd-40-specialist-contact-cleaner-tds-sheet.pdf

Only learned about it as I was looking for a car's moon roof slider lube and dealer told me to go find some "WD-40 Dry Silicone Lube" in a spray can for the track.

https://www.datocms-assets.com/10845/1595973565-wd-40-specialist-contact-cleaner-tds-sheet.pdf

Didn't realize they made other stuff, even dry powder lubes under the WD-40 name.
 
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