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EM-10 continuously restarting, can't get a service right now, any ideas?

Discussion in 'Olympus Cameras' started by edme, May 10, 2016.

  1. edme

    edme Mu-43 Regular

    38
    Feb 15, 2013
    I live out of a backpack
    Tristan
    Hi All, right now I am in Cambodia so I can't send it in for a service and it is beyond frustrating not having a camera.

    It's an EM-10 and is constantly restarting at random intervals sometimes it will restart every second, then it will go a full 30 seconds without restarting, but mostly it will stay on at least 5 seconds.

    I have made sure the contacts on the battery are touching, I cleaned the power switch, did a hard reset, turned off everything (auto focus, IS, wifi) with no luck. There is nothing recorded in the service menu either.

    This thread is a real hail Mary but if anyone has any ideas or something similar happen to them I would love to hear it.

    Thanks!
     
    Last edited: May 10, 2016
  2. MarkRyan

    MarkRyan Instagram: @MRSallee

    772
    May 3, 2013
    California
    Do you have multiple batteries to test? Immediately, it sounds like an issue with the battery. But could be deeper.
     
    • Agree Agree x 1
  3. Wisertime

    Wisertime Mu-43 All-Pro

    Aug 6, 2013
    Philly
    Steve
    Wonder if it has to do w/heat & humidity?
     
  4. edme

    edme Mu-43 Regular

    38
    Feb 15, 2013
    I live out of a backpack
    Tristan
    That was my first thought as well, I have two genuine batteries with no difference though...
    It could be because of that, the first time it happened it was 40 degrees and I was walking in the sun, the camera was noticeably hot.

    Actually I should have also said that I think movement plays a role in restarting, I can sit it on my table and watch it restart over and over but that is rare, picking it up or jiggling it definitely makes it worse.
     
    • Informative Informative x 1
  5. CWRailman

    CWRailman Mu-43 Top Veteran

    562
    Jun 2, 2015
    Scottsdale, Arizona
    Denny
    Contacts between lens and camera might need cleaning.
     
  6. Wisertime

    Wisertime Mu-43 All-Pro

    Aug 6, 2013
    Philly
    Steve
    I had an Olympus E30 and accidentally discovered if I put my thumb near the arrow keys with enough pressure it would restart the camera. It freaked me out and only did it when I pressed in that area. It was bizarre...a loose contact or something I imagine. I doubt that is the same thing you have going on, but made me think of it. It's the only trouble I ever had with any of my dozen or so Olympus cameras.

    Well 104F heat could definitely play a role. Computers and electronics will shut down with enough heat to protect themselves. The same thing would probably happen when trying to record 30 min + of video. If I was in a climate like that I'd definitely want a weather sealed body...esp assuming it's humid on top of it. I think even with the pro bodies, the shock of going in/out of AC to extreme heat could be an issue. The manual mentions putting in a plastic bag til the body/lens has a chance to level up to temp to prevent condensation I think.