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EM-1 won't update!

Discussion in 'Olympus Cameras' started by hodad66, Nov 26, 2014.

  1. hodad66

    hodad66 Mu-43 Top Veteran

    806
    Jan 27, 2010
    Indialantic, Florida
    I just purchased a (new to me with 900 clicks) used EM-1 and wanted to update it so that any settings
    that I made would not be lost in the process. WELL, it just won't seem to update. I searched
    all over the internet & tried many things..... still no go.



    This is what I get! The first few tries were with the updater that I used with my EM-5 so
    I updated the updater..... ;-) Now it shows the percentage of the update but in the end
    I still get the same message.

    I have taken off the lens, taken out the SD, set it to storage, and tried multiple times
    still no go. Anyone else have this issue?
     
  2. Richella

    Richella The Wandering Scotsman

    267
    Aug 21, 2011
    Kuala Lumpur
    I find this is usually because of the USB connection mode setting in the menus. I think if you set it to Storage it will work
     
  3. Drdave944

    Drdave944 Mu-43 Top Veteran

    696
    Feb 2, 2012
    Look at screen on camera. Scroll down to "storage" on camera. Push OK.
     
  4. hodad66

    hodad66 Mu-43 Top Veteran

    806
    Jan 27, 2010
    Indialantic, Florida
    thanks for the quick input...... I have set it to storage each time...... ;-(
    I have tried different USB ports on the computer.....

    I'm beginning to wish that I had a different cable......
     
  5. mcasan

    mcasan Mu-43 All-Pro

    Feb 26, 2014
    Atlanta
    Bad cable, low battery power....etc can all result in the camera and computer losing the USB connection. Always start with a fresh battery....just in case.
     
  6. hodad66

    hodad66 Mu-43 Top Veteran

    806
    Jan 27, 2010
    Indialantic, Florida
    well, I guess that I will order another cable...... just in case. Otherwise it may
    take a trip to Olympus. Each time I have used a fresh battery. That is why this
    has been so frustrating...... ;-(
     
  7. pault

    pault Mu-43 Rookie

    20
    Jan 8, 2010
    Hodad
    When you set it to "storage" also press "OK"
     
  8. hodad66

    hodad66 Mu-43 Top Veteran

    806
    Jan 27, 2010
    Indialantic, Florida
    yep, did that...... ;-) Just tried it on my girlfriends computer. Mine is a
    Win 7 and her's is a Win 8.1 and had the same results. I upgraded from
    my EM-5 because of the 40-150 f2.8 that I want to get. I imagine that
    updating to ver 2 will be important.
     
  9. Growltiger

    Growltiger Mu-43 Top Veteran

    641
    Mar 26, 2014
    UK
    Do a reset on the camera before you start doing anything. Perhaps it has some setting where it powers off during the download.
     
  10. hodad66

    hodad66 Mu-43 Top Veteran

    806
    Jan 27, 2010
    Indialantic, Florida
    How do I reset the camera?
     
  11. Growltiger

    Growltiger Mu-43 Top Veteran

    641
    Mar 26, 2014
    UK
    Menu (to Shooting Menu 1)
    Reset/Myset, OK
    Reset, Right arrow, Down arrow (so it says Full)
    OK
     
  12. hodad66

    hodad66 Mu-43 Top Veteran

    806
    Jan 27, 2010
    Indialantic, Florida
    OK, I had already found that & reset it..... nada

    I want to thank you all for these efforts, I really appreciate it.
     
  13. gryphon1911

    gryphon1911 Mu-43 Hall of Famer

    Mar 13, 2014
    Central Ohio, USA
    Andrew
    Good luck on the resolution to this. Let us know how it turns out.
     
  14. hodad66

    hodad66 Mu-43 Top Veteran

    806
    Jan 27, 2010
    Indialantic, Florida
    I certainly will. First I will wait for the new USB cable & then I'll contact
    Olympus. Of course the quick answer would be to return the item... ;-)
     
  15. barry13

    barry13 Super Moderator; Photon Wrangler

    Mar 7, 2014
    Southern California
    Barry
    FYI, it is possible to have the camera load new firmware from an SD card.

    Barry
     
  16. Growltiger

    Growltiger Mu-43 Top Veteran

    641
    Mar 26, 2014
    UK
    Where do you get the file, and how do you do it?
     
  17. barry13

    barry13 Super Moderator; Photon Wrangler

    Mar 7, 2014
    Southern California
    Barry
  18. OldRadioGuy

    OldRadioGuy Enthusiast Amateur

    56
    Nov 11, 2012
    Austin, Texas USA
    Bob
    When I updated the firmware for my E-M1 yesterday,there was an indication the update would not reset the settings. That appears to have been correct unlike the previous firmware release which did screw up my customization.

    Bob
     
  19. Growltiger

    Growltiger Mu-43 Top Veteran

    641
    Mar 26, 2014
    UK
  20. Growltiger

    Growltiger Mu-43 Top Veteran

    641
    Mar 26, 2014
    UK
    The settings are only lost when you go from a version 1 to a version 2.