E-M10, Image Stabilization Sensor Locked Up? Grinding Error 8261, 8262

[kroepuk]

Hi,

I had a one month old E-M10, recently the camera started locking up out of nowhere.
I got a strong feeling that it has something to do with the image stabilization.

You can hear clicking and grinding noise from the body and the lcd would locked up and goes blank.
You have to try to switch on and off several times before the camera become usable again.
When I checked the olympus secret menu, it logged error 8261 and 8262

Check out my video
https://plus.google.com/104561979454078548836/posts/5EUAcMMCrsm

What do you think happened? Anyone else have the same issue?
Thanks.

 

[lightmonkey]

my em1 did that
no shock endured ever in its life
supposed to be on its way back from factory right now

 

[kroepuk]

my em1 did that
no shock endured ever in its life
supposed to be on its way back from factory right now

Light Monkey, what did they say cause it? Any idea on the Error code?

My E-M10 is properly taken care of, no shock or mistreatment either.
(Actually now that I think about this, the first week that I got the camera, I noticed similar issue, but after turn it off and on, it was okay)

I'm exchanging it with Crutchfield, (Good thing I bought from them and they have good customer service)
However, it's on back-order, so no camera for a while : (

I had Pentax K-2000, Pentax K-X, Nikon D5100, Sony A65 previously and never had any issue with my camera until now
I do like EM-10 for me to give it another try but kind of concerned now about the quality of Olympus.

Hopefully the replacement will be fine.

 

[lightmonkey]

Light Monkey, what did they say cause it? Any idea on the Error code?

i wasnt even able to access the hidden menu of em1

it came back from repair, with no notes on the repair sheet. it only said in general terms something like "repair : CCD" and "remove: obstruction". not sure what obstructed the sensor...but atleast the camera works

 

[kroepuk]

Thank You for your input...

Let's see if anyone else have similar issue.

 

[Fri13]

I don't have issues, only concerns about sensor not being locked in its place when turned off. As even when camera is in bag, it can flip on its side or around in car or on ground without any serious forces, but still knowing the sensor moves there is big fear factor.

Olympus has warned about cleaning sensor and that way damaging sensor when moving it. But thinking how much sensor moves when in shaky locations, like on speedboat, in bus/car, having a cold shaky hands etc.

 

[Replytoken]

I had a similar issue with an E-M5 that just came back from another repair at Precision. It did exactly what your E-M10 was doing, and it generated 8236 and 8261 error codes. Olympus said to send it back in for repairs. This does not sound like a problem that can be fixed in the field. glad to hear that you have the ability to do an exchange.

Sorry,

--Ken