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Can't login to PayPal when clicking Subscribe links

Discussion in 'Help and Feedback' started by barry13, Nov 22, 2015.

  1. barry13

    barry13 Super Moderator; Photon Wrangler

    Mar 7, 2014
    Southern California
    Barry
    Hi @Amin Sabet@Amin Sabet,

    There seems to be a weird bug with PayPal when I click the '$5 Once Every 3 Months' Subscribe button at https://www.mu-43.com/account/upgrades

    I am redirected to PayPal, but cannot log in, using either FireFox or Chrome, on Windows 8.1.

    I use 2-factor auth with PayPal, and it does prompt me for my code, but it keeps looping back to the login screen.

    I already called PayPal and they claim they aren't seeing any login failures for my account.

    I'm pretty sure it's on their end, but since they don't want to talk to me, maybe you can try it yourself or talk to them?

    Meanwhile, I'm happy to send you a one-time PayPal payment directly if you can process it.

    Thanks!
    Barry
     
  2. barry13

    barry13 Super Moderator; Photon Wrangler

    Mar 7, 2014
    Southern California
    Barry
    To be clear, I can login to PayPal just fine from their site, just not when clicking the 'Subscribe' buttons here.

    Barry
     
  3. Amin Sabet

    Amin Sabet Administrator

    Apr 10, 2009
    Boston, MA (USA)
    Thanks for asking, @barry13@barry13

    Others have encountered similar glitches with PayPal. Could you please try again tomorrow to see if it works at that time?
     
    • Agree Agree x 1
  4. barry13

    barry13 Super Moderator; Photon Wrangler

    Mar 7, 2014
    Southern California
    Barry
    Hi Amin, it didn't work the next day, but it worked today.

    Thanks!
     
    • Appreciate Appreciate x 1