Canadian Warranties

Discussion in 'Open Discussion' started by denniscloutier, Sep 5, 2012.

  1. denniscloutier

    denniscloutier Mu-43 Veteran

    Dec 24, 2011
    Vancouver, BC
    I have bought a fair bit of my gear from B&H, both Panasonic and Olympus. In another thread someone has stated that Panasonic lenses only carry a US warranty. Is this true? What about Olympus equipment?

  2. Chuck-B&H

    Chuck-B&H Sponsor

    Apr 28, 2012

    Generally speaking: For product sold out side the United States, please check with the manufacturer locally, to see if they will honor the USA warranty. This is entirely up to the discretion of the manufacture in question and out of the control of B&H.

    All "USA" warranted items may be repaired in any manufacturer's authorized service facility world-wide if the item required in-warranty service. B&H can not stamp warranty cards as "international" nor offer a world wide option.

    The "Direct Import" or Grey Market item would have to be returned to B&H Photo-Video Corp. in New York City if it required in-warranty attention.

    B&H offers SageMax Protection Plans which will cover qualifying products worldwide. An items corresponding plan will be listed on its product page on our site.

    The SageMax Protection Plans main advantage over extending the manufacturers warranty is coverage for ADH or (Accidental Damage and Handling), normal wear & tear and failure due to environmental factors.

    Olympus is the only company I know that offers a worldwide warranty for their products when purchased from an authorized dealer such as B&H.