This topic comes up on all photography forums that I visit, so I thought it would be good to get feedback directly from B&H. Quite often people post that they have ordered two or more cameras to try out head-to-head, with the expressed intent of only keeping one. It often gets debated whether or not that is harmful to the retailer, or the rest of us, who presumably pay more in the long run to support the abuse of lenient return policies. Some of us believe the lenient return policies are simply the way an online retailer overcomes a customer's concerns about buying "blind". You think you want something, so you buy it, but you at least have a get out of jail free card for the purchase just in case something you couldn't anticipate really doesn't work for you. Other folks believe that the return policies are meant to encourage such things as multiple camera purchases, even if the buyer intends to return some or all of them. So please, B&H, give us your opinion. Share, if you don't mind, how your return policy impacts us all. And please let us know where you see liberal return policies heading in the future and why. Thanks in advance!