Last week I ordered a Canon printer from B&H as it was more than half off. Well after UPS sent the package to the wrong town, delaying it over the weekend, I finally got it today. When I started opening the outer box I noticed one corner was dented a fair amount. No biggy, the packing material should take care of it, wrong! The Canon box inside has a horrible looking dent in it's corner. I open that box and what do I find? The styrofoam in little pieces and two of the ink cartridges with bent mounting tabs. I then pull out the printer and the exit chute door pops open at an angle. CRAP! I submitted the complaint to B&H so we will see how they handle it. This is actually the second printer I have had UPS damage from dropping. A couple of years ago I had this happen. UPS needs to hire better people!