Bugs and Fixes - Post them here

Discussion in 'Help and Feedback' started by Amin Sabet, Jan 19, 2010.

Thread Status:
Not open for further replies.
  1. Amin Sabet

    Amin Sabet Administrator Moderator

    Apr 10, 2009
    Boston, MA (USA)
    If you have any trouble with the forums, let us know here so we can help work them out. I am not a programmer, but I will do my best!

    The one I've heard so far was from someone who was having difficulty staying logged in. The solution for this is:

    1. Leave the site (navigate to a different site)
    2. Erase your browser cache
    3. Delete all cookies (warning - this will log you out of other sites as well!)
    4. Return to mu-43 and log in again
    You should only have to do this once.

    If that doesn't work, your browser may not be compatible with our forum software. Some members have reported problems with Internet Explorer 8 (IE8). I recommend using Firefox for our forums, although other browsers work well too.
     
  2. Amin Sabet

    Amin Sabet Administrator Moderator

    Apr 10, 2009
    Boston, MA (USA)
    You may notice that threads don't always seem to recognize you've viewed them, ie the [​IMG] remains after viewing. This is because the site doesn't update status continuously but rather periodically. It is less server intensive that way.
     
  3. BBW

    BBW Super Moderator Emeritus Charter Member

    I'm not sure if this is important but for a day or two - and this morning right now - in my gallery section within my messages area I see two recent uploads, one by you Amin and one by Brian. When I click on the hyperlink to them I get that Host Gator Error Message saying "404 page not found." Let me know if you need more information. I have not erased them yet. Yours Amin was for DSCN106 which was uploaded last night at 5:02pm. Maybe this is due to the site's upgrading and is now a dead link?
     
  4. Amin Sabet

    Amin Sabet Administrator Moderator

    Apr 10, 2009
    Boston, MA (USA)
    DSCN106was a test image, uploaded by a Photopost support employee trying to help me get the EXIF display working. I deleted it.
     
    • Like Like x 2
  5. Streetshooter

    Streetshooter Administrator Emeritus Subscribing Member Charter Member

    Dec 15, 2009
    Phila, Pa USA
    Amin,
    Sometimes when writing a post, when I hit the reply button, it gives me a message like...you are not authorized etc, etc...So then I have to copy the post, sign out and back in again...
    dunno.....but sometimes it's scary I tell ya....
     
  6. Amin Sabet

    Amin Sabet Administrator Moderator

    Apr 10, 2009
    Boston, MA (USA)
    Don, go to a different site, delete all your browser cookies, shut down the browser, restart it, come back to mu-43, and log in again. Should fix that issue.
     
  7. Streetshooter

    Streetshooter Administrator Emeritus Subscribing Member Charter Member

    Dec 15, 2009
    Phila, Pa USA
    :hail: Thank you oh Mighty Wizard....
     
  8. Herman

    Herman Mu-43 All-Pro

    Feb 7, 2010
    The Netherlands
    Login problem

    Hi Amin, I still got to login twice before I'm really logged in.
    I cleaned before login with ccleaner.com.
    I deleted cookies in webbrowser.
    Problem still occurs. I wonder do others have similar login problems?

    Kind regards, Herman
     
  9. Amin Sabet

    Amin Sabet Administrator Moderator

    Apr 10, 2009
    Boston, MA (USA)
    Sorry you are having trouble, Herman. Which browser (and version) are you using, and Mac or PC? Anyone else having this issue?
     
  10. Streetshooter

    Streetshooter Administrator Emeritus Subscribing Member Charter Member

    Dec 15, 2009
    Phila, Pa USA
    I have a log in issue with my Laptop.
    I always have to log in...it doesn't know me...imaginr that.
    I have done everything, ate the cookies, everuything...
    I log in everytime I hit new post...

    The desktop is fine... both Macs...
     
  11. Amin Sabet

    Amin Sabet Administrator Moderator

    Apr 10, 2009
    Boston, MA (USA)
    Shooter, what browser and version on the Mac?
     
  12. Streetshooter

    Streetshooter Administrator Emeritus Subscribing Member Charter Member

    Dec 15, 2009
    Phila, Pa USA
    Firefox on both 3,5,7
    10.5.8 software
     
  13. BBW

    BBW Super Moderator Emeritus Charter Member

    No problem here and for the next few days I am still on 10.5.8 and I use mostly Safari but have no problem on Firefox (same as Don's) either. I am on a MacBook Pro.
     
  14. Justified_Sinner

    Justified_Sinner Mu-43 Regular

    193
    Feb 11, 2010
    Scotland, UK
    Real Name:
    Dauvit Alexander
    Problem With Uploading Images

    I am trying to upload images to my galleries and most of the time it is failing. I can send the images, see the note at the bottom of the screen showing me that something is being sent and then instead of getting the captioning page, I just get a blank, white page with nothing on it. When I go back to the gallery, the images have not uploaded.
    This is happening in both Google Chrome and in the most up-to-date IE.

    Any suggestions?
     
  15. Streetshooter

    Streetshooter Administrator Emeritus Subscribing Member Charter Member

    Dec 15, 2009
    Phila, Pa USA
  16. Justified_Sinner

    Justified_Sinner Mu-43 Regular

    193
    Feb 11, 2010
    Scotland, UK
    Real Name:
    Dauvit Alexander
    What is very odd about this is that I have managed to get some photographs to upload and so I doubt it is the browser.

    I won't be reinstalling Firefox as it has just turned into bloatware and slows my system down too much.
     
  17. Streetshooter

    Streetshooter Administrator Emeritus Subscribing Member Charter Member

    Dec 15, 2009
    Phila, Pa USA
    Ok, Firefox is out.

    Could it be the size of the image. I have had some freeze with larger images?
    If not, have to tried to just refresh the page and see if it comes back up?

    I will send this to Amin.... He may be working so give him a few hours...
     
  18. Justified_Sinner

    Justified_Sinner Mu-43 Regular

    193
    Feb 11, 2010
    Scotland, UK
    Real Name:
    Dauvit Alexander
    Thanks for that. I think you could well have something about the size of the images. I will try making them smaller and see if that works.
     
  19. Justified_Sinner

    Justified_Sinner Mu-43 Regular

    193
    Feb 11, 2010
    Scotland, UK
    Real Name:
    Dauvit Alexander
    Problem solved! It was the image size.
    Thanks very much for your help. No need to bother Amin if he is working!
     
  20. Streetshooter

    Streetshooter Administrator Emeritus Subscribing Member Charter Member

    Dec 15, 2009
    Phila, Pa USA
    Glad it worked out...
    But I like to bother Amin anyway....
     
Thread Status:
Not open for further replies.