Of course not. One person abusing a return policy doesn't matter to a multi-billionaire. Does that also make it OK for me to steal from Walmart? The Walton's are stinking rich. A thousand $ lens won't matter to them. (if Walmart even sells pricey glass). Where do you draw the line?
Bigger point is that if we all abuse a given policy it will eventually change. You may be inspiring others to do the same thing, and they may inspire others. Pretty soon the flapping wings of the entitlement butterfly will have caused a gale leading to Amazon changing their policy.
You've made your point, thanks.Yes companies change the policies all the time because what was once a reasonable way or intent to keep customers happy may not be so anymore. One recently news worthy one is when L.L. Bean changed their famous "Lifetime" return policy. Same with Sears Craftsman hand tools lifetime policy. I am sure if Amazon finds it no longer makes sense to offer the policies they do now, they will change them.
Gets resold as open box/ reconditioned/ refurbished/ used at discounted prices. I have bought a few items that way - almost brand new and great prices. Bestbuy has racks of such items in store (expensive laptops, sound systems, TVs etc) that you can choose from. Just yesterday I bought "open-box" Dell from them which someone had returned.What happens to the item after its returned