audio / video sync issues premiere pro

Barry Byrne

New to Mu-43
Apr 16, 2019
Hi everybody and thanks for taking the time to read this.
While not a total novice to photography, I am to video. My first, a week ago went well. The second has run into problems. I'm using Panasonic GX80/85. I shot all in 4k at 25fps. I recorded audio on camera but also separately on a Zoom external recorder.
This time, in (latest cloud version) premiere pro, the audio / video of the Panasonic files is out of sync (so I can't even begin to merge with the Zoom audio file). I use a mac.
I've spent two days reading around the issue. I renamed the mp4s as mov, as recommended in some quarters. I made proxies (which I need to do anyway).
I then ran through handbrake and the audio / video is in sync again but with a big loss in quality.
So something is happening in premiere. Anyone else had this issue? Any ideas where I should seek advice. I may be doing something really silly or basically wrong but last week everything was fine.
Much appreciated. Thanks.
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