Anybody have experience with Panasonic Repair Mcallen, TX?

Discussion in 'Panasonic Cameras' started by krayjeegsr, Oct 12, 2011.

  1. krayjeegsr

    krayjeegsr Mu-43 Rookie

    12
    Sep 7, 2011
    Anybody have experience with Panasonic Repair in Mcallen, TX? I sent my GF1 in for a warranty repair for dust in between the glass and lcd. According to UPS the camera was delivered 2 weeks ago, but the online status update still shows: "awaiting arrival of unit at facility." Now am I reading about many horror stories of them taking 3 months to return a camera and some claiming that Panasonic even lost their camera! Should I be worried? Anybody send in a camera to them before?
     
  2. John M Flores

    John M Flores Mu-43 Hall of Famer

    Jan 7, 2011
    Somerville, NJ
    They did right by me when I sent my GH2 in for a stuck SD card. I'd try to give them a call if they haven't tried calling you already...
     
  3. Wasabi Bob

    Wasabi Bob Mu-43 All-Pro

    A suggestion to consider

    I know it's been mentioned that Panasonic does read these web sites. Assuming you still have the problem you might want to consider updating your profile to include a reply to e-mail address or perhaps just posting an e-mail address here.

    Have you called them? If you do, please be sure to have the UPS delivery confirmation available.
     
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