After coming back home from overseas recently I had a few issues with my (18 month old) E-M5 that I wanted to have looked at under the 2 year factory warranty period. The issues were: - Crack originating from the central screw of the rear screen frame (minor issue but I thought I'd include it in the list) - Strange object/reflection/artefact inside the viewfinder assembly that showed up as a little colourful squiggle in the lower left corner - IS unit issue that would occasionally cause the camera to rotate the sensor prior to shutter release resulting in crooked images Now I have to start off with one small observation: because of the limited number of repair facilities in Australia I had to post the camera to them. This is not a problem in itself but Olympus Australia does not set up ticket numbers for warranty claims in advance. You simply send the camera to them with a copy of the receipt and a brief description of the problem and then wait. Well, today I unexpectedly received my camera in the mail and seemingly back in full working order. The documentation that accompanied the camera showed the following work list 1. Replace frame of rear screen 2. Replace viewfinder 3. Replace sensor/IS assembly! 4. Recalibrate 5. Update firmware 6. Clean and test All this and my tracking information showed that they only received the camera on Monday the 21st and I had it back again on Thursday the 24th. It seems a bit odd that there was not a single bit of dialogue in the whole process but I'm not complaining when I've got my camera back fighting fit in no time at all despite having undergone major heart and lung transplant surgery. Now the fact that I had those issues on an 18 month old, 10k shutter releases camera isn't entirely heartening but at least I know that the warranty service is very good. Olympus Australia!