I know they are some kind of sponsor or something, but their shipping service leaves a lot to be desired. They're using some third party service called Streamlite that posts progress, but it isn't confirmed by the Post Office (shipper chosen at ordering). Streamlite shows the the PO has it, but PO has no record. I ship probably a 100 packages a year using USPS with little to no issue, and the tracking seems to always be accurate. Just an FYI for anyone using Adorama.