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  1. #1
    Join Date
    Aug 2012
    Location
    Queensland, Australia
    Posts
    355
    Real Name
    Maria


    Default EM1 rear wheel not always responding


    Hi,
    Having a problem with my new EM1.
    I have the aperture on the rear wheel and I find that it doesn't always respond when turning.
    Click three time to go up in aperture (or down) and it might have moved 1/3 of a stop or 2/3 or sometimes not at all, other times moves correctly. Very frustrating.
    Have contacted Olympus and have been advised to post it to them.
    Front wheel appears fine.

    Anyone else having this problem?


  2. #2
    Join Date
    Aug 2012
    Location
    Queensland, Australia
    Posts
    355
    Real Name
    Maria


    Default

    Nobody else noticed this.

    Love this camera.


  3. #3
    Join Date
    May 2012
    Location
    The Netherlands
    Posts
    1,861


    Default


    Nope, sorry. Shouldn't do that.
    Nex: A7r, FE 35/2.8, FE 55/1.8
    Mu43: E-M1, GF2, P14/2.5, P20/1.7, P7-14, O12-50, O12-40, O 50-200 SWD
    MF: Contax Zeiss 50/1.4, 35/2.8, Yashica 135/2.8, Leica R 50/2.0, 28/2.8, Pentax 50/1.7, OM 21/3.5, 85/2.0, CV Nokton 35/1.2 II


  4. #4
    Join Date
    Feb 2010
    Location
    Salt Lake City, Utah
    Posts
    460
    Real Name
    Lee


    Default

    Before you come to a final conclusion, do a COMPLETE SYSTEM RESET on the camera and see if it still does what you say is the problem. Quite often, just like any computer, a reset sets things right again. Give it a try.
    Fuji X-T1 and lenses to go.




  5. Default

    Yeah, I have the same problem. Another user on dpreview had it too (and one of his friends). It does seem to happening to different people. Oly wanted quite a bit of money to fix it, so I'm going to try taking it to BicCamera and see if they'll do anything for me. Service is a little disappointing for a "Pro" camera I've owned for only a month. Front wheel is fine on mine too.


  6. #6
    Join Date
    Jan 2011
    Location
    Cleveland, Ohio
    Posts
    783
    Real Name
    Eric


    Default


    Quote Originally Posted by cjlacz View Post
    Yeah, I have the same problem. Another user on dpreview had it too (and one of his friends). It does seem to happening to different people. Oly wanted quite a bit of money to fix it, so I'm going to try taking it to BicCamera and see if they'll do anything for me. Service is a little disappointing for a "Pro" camera I've owned for only a month. Front wheel is fine on mine too.
    Why would Olympus want money to fix it? Isn't the camera still under warranty?


    Sent from my iPhone using Tapatalk


  7. #7
    Join Date
    Aug 2012
    Location
    Queensland, Australia
    Posts
    355
    Real Name
    Maria


    Default

    I will try the reset but I mentioned that to Olympus and was advised that it would likely be hardware related and not software so reseting will probably not help.
    Worth giving it a try though. Will advise later if this is helpful.


  8. #8
    Join Date
    May 2012
    Location
    The Netherlands
    Posts
    1,861


    Default

    I'd insist on a warrantee fix for this - not sure how things work where you are, but here the retailer is responsible for 2 years of warrantee coverage, and should handle all such issues. Olympus also extended their warrantee to 3 years if you register the product here. The approach to this shouldn't be to ask how much things will cost up front, but insist that the problem be fixed on an undamaged camera that hasn't been treated poorly.
    Nex: A7r, FE 35/2.8, FE 55/1.8
    Mu43: E-M1, GF2, P14/2.5, P20/1.7, P7-14, O12-50, O12-40, O 50-200 SWD
    MF: Contax Zeiss 50/1.4, 35/2.8, Yashica 135/2.8, Leica R 50/2.0, 28/2.8, Pentax 50/1.7, OM 21/3.5, 85/2.0, CV Nokton 35/1.2 II


  9. #9
    Join Date
    Aug 2012
    Location
    Queensland, Australia
    Posts
    355
    Real Name
    Maria


    Default

    Sent my camera away for repair and it has been returned with a very quick turnover time.
    I don't know what they did but it hasn't been repaired and is getting worse to use as the dial sometimes doesn't respond at all.
    Will be calling them tomorrow - very disappointed.


  10. #10


    Default

    I have the same issue going on
    Other posts have talked about using
    An air can to blow dirt grit out of the space btw the
    Control wheel and the body

    My guess is that the contacts are under the top cover so this won't help
    But I'm going to try it before returning the camera for a repair
    E-M1, 12-40/2.8, 60/2.8, 75/1.8 , 75-300



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