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  1. Default Olympus Updater Fails to Connect to Camera (OM-D)

    Hi,

    I'm trying to update to the latest firmware. I've connected the camera, fired up the Olympus Digital Camera Updater and clicked the 'Next' button, but get the following errors:

    Camera connected in storage mode:

    Failed to communicate with the camera. (0x4201D)

    Camera connected in MPT mode:

    Unable to use this function on this camera.

    Camera switched off:

    Unable to detect the camera.
    Check if the camera is correctly connected to the PC.

    So it definitely see's the camera, but for some reason it can't connect.

    Has anyone else experienced this or have any ideas?

    I also fired up Olympus Master 2, but it says it needs an update and then fails to start.

    I'm running OS X Lion 10.7.4 on a Mac Pro with 16GB RAM if that helps.

    Many thanks in advance,

    Colin

  2. #2
    Join Date
    Apr 2012
    Location
    Auckland, New Zealand
    Posts
    1,192
    Real Name
    Chris


    Default

    Quote Originally Posted by c_henry View Post
    Hi,

    I'm trying to update to the latest firmware. I've connected the camera, fired up the Olympus Digital Camera Updater and clicked the 'Next' button, but get the following errors:

    Camera connected in storage mode:

    Failed to communicate with the camera. (0x4201D)

    Camera connected in MPT mode:

    Unable to use this function on this camera.

    Camera switched off:

    Unable to detect the camera.
    Check if the camera is correctly connected to the PC.

    So it definitely see's the camera, but for some reason it can't connect.

    Has anyone else experienced this or have any ideas?

    I also fired up Olympus Master 2, but it says it needs an update and then fails to start.

    I'm running OS X Lion 10.7.4 on a Mac Pro with 16GB RAM if that helps.

    Many thanks in advance,

    Colin
    I just updated my camera without any problems. do you have fresh full battery in it?. and its definitely the "storage mode" the one for the updater to connect to the camera. im running on snow leopard though, if that makes any difference.



  3. Default

    Well, I've just tried it on my MacBook Air and it seems to be working, had to dig out the Olympus software then connect a DVD drive to it, but as long as it updates I don't care!

    I will try and track down the problem with my main computer though, annoying.

    Appreciate the really quick reply, many thanks,

    Colin

  4. The following member thanks c_henry for this post:



  5. #4
    Join Date
    Apr 2011
    Location
    Washington state
    Posts
    61



  6. #5
    Join Date
    Apr 2012
    Location
    Auckland, New Zealand
    Posts
    1,192
    Real Name
    Chris


    Default

    Quote Originally Posted by rcky View Post
    thats weird. im running snow leopard 10.6.8 under 64bit and never had (knock wood) any problems with the olympus updater.

  7. #6


    Default

    Apparently there can be issues if a lens is attached to the camera as well. Worth noting if anyone else has any issues.

    I for one cannot find my cable...so it matters not to me. ;)
    Olympus OM-D E-M5
    Panasonic Lumix 12-35mm F2.8
    Panasonic Leica Summilux 25mm F1.4
    Panasonic Lumix 45-175mm F4-5.6


  8. #7


    Default

    That cable is apparently a 12-pin Olympus connector. I wish they had gone the way of a standard mini or micro USB connector.

  9. #8
    Join Date
    Jul 2011
    Location
    Wilsonville, OR, USA
    Posts
    302
    Real Name
    Brian Caslis


    Default

    Quote Originally Posted by D@ne View Post
    Apparently there can be issues if a lens is attached to the camera as well. Worth noting if anyone else has any issues.

    I for one cannot find my cable...so it matters not to me. ;)
    I did the update on an iMac running Lion with the lens attached with no problem.
    Olympus OM-D E-M1, HLD-7, 12-40mm f2.8, 75mm f1.8, 17mm f1.8, 60mm f2.8 Macro, FL-600R
    Flickr E-M1 Set

  10. #9


    Default

    Quote Originally Posted by strang View Post
    That cable is apparently a 12-pin Olympus connector. I wish they had gone the way of a standard mini or micro USB connector.
    No kidding...I have at least 10 of those cables kicking around.

    Quote Originally Posted by bcaslis View Post
    I did the update on an iMac running Lion with the lens attached with no problem.
    Not saying everyone will have a problem, but someone mentioned that Olympus wrote something about updating with a lens attached potentially causing issues.
    Olympus OM-D E-M5
    Panasonic Lumix 12-35mm F2.8
    Panasonic Leica Summilux 25mm F1.4
    Panasonic Lumix 45-175mm F4-5.6


  11. #10


    Default Easy-peasy

    Just done mine......was a piece-o-cake.....

    I'm running Windows 7...64 bit.

    Card out, lens off, follow the instructions, click all the boxes.

    Bingo.....OK appeared.

    What I do wish is there was some indication of the download progress.

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